Independent fault finding and repairs

Hot Tub, Swim Spa and Pool Repairs

Get a clear first assessment when your hot tub, swim spa or pool equipment is leaking, noisy, not heating or not working as it should.

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Open spa equipment cabinet with pumps and pipework — Blue Forge / Repairs01

Service pricing

Investigation callout pricing

Within 20 miles of Epping

£120

Investigation callout

Fault investigation to identify the issue and any necessary replacement parts

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20+ miles

£150

Investigation callout

For locations beyond 20 miles, within our 40-mile service area

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These are investigation callout prices. Some repairs require a further visit after the fault and necessary replacement parts have been identified.

02Service scope

What we cover

Care that starts with a proper look at your setup.

Blue Forge Servicing investigates faults across hot tubs, swim spas and swimming pool systems. We can look into symptoms involving pumps, heaters, jets, filtration, controls, plumbing and leaks, explain what the inspection finds and identify any parts or specialist support that may be needed. Some repairs need more than one visit once the fault and parts are confirmed.

03Included

Included in your service

A considered check, explained clearly.

01Initial discussion of the fault and symptoms
02Inspection of pumps, heaters, filtration, jets and visible plumbing
03Investigation of leaks, flow problems and equipment noises
04Review of control or system fault symptoms
05Clear explanation of findings and repair options
06Follow-up repair planning, including parts or specialist referral where needed

04Why Blue Forge

Why Blue Forge

Practical support for ongoing water care.

A sensible starting point

A proper inspection helps separate the visible symptom from the underlying issue before parts are ordered.

Repair advice in plain English

You will understand what has been found, what can be done next and whether another visit is required.

One-year workmanship warranty

Work completed by Blue Forge Servicing is covered by a 1-year warranty, with the scope confirmed for the job.

05Questions

Questions

Repairs FAQs

01What types of faults can you investigate?

Common enquiries include pumps, heaters, jets, filtration, controls, plumbing, leaks, flow problems and unusual equipment symptoms across hot tubs, swim spas and pools.

02Can every repair be completed on the first visit?

Not always. Some faults need inspection first, followed by parts or additional work. Blue Forge Servicing will explain this before further repair work is agreed.

03Do you carry out electrical work?

The service can investigate equipment and control symptoms, but electrical work requiring specific qualifications or certification should be handled by the appropriate qualified specialist.

04How do I request a repair assessment?

Email blueforgeservicing@outlook.com or call 07802 541548 with the equipment type, symptoms, location and any useful photos or error details.